About Us

We unleash the hidden potential of your guest data

HostQ specializes in data consolidation, integration and ongoing management for the hospitality industry. We believe your key to is hidden within your databases. We help hotel companies take ownership of their data to increase profits and uncover guests’ stories.

Who We Are

Dedicated Professionals

Data solutions for hoteliers by hoteliers

Our international team of data experts live and breathe the hotel business. We’ve attended the most prestigious hospitality schools. We’ve worked on-property in the front and back of house. We’ve innovated at storied brands including Four Seasons, Anantara, Mandarin Oriental and Kempinski. We’ve felt your frustrations with technology providers, and we’ve spent years developing solutions that will wow guests, operators and investors.

Our Organization

Vision

To extract maximal value from hospitality data.

Mission

Data can help service industry professionals make better business decisions, create better consumer experiences, and earn more money while reducing costs. We gather, organize and utilize the data that allow our clients to succeed

Our Guiding Principles

The Spontaneous Soul

Spontaneity sparks innovation. We believe that a soulful company that loves its employees and respects its clients is the ideal environment for inventive epiphanies.

The Infinite Mind

We work toward long-term sustainable success for our clients, colleagues and company. We never stop learning and stay up to date on the latest trends. We value curiosity and intelligence, and so we never confuse efficacy with efficiency.

The Ethical Heart

We apply the golden rule to all our interactions. We value diversity, inclusivity, privacy and confidentiality. We are always honest, kind and empathetic.

The Helping Hand

We adapt to our clients’ definitions of success through our partnership model, and we are flexible in our approaches to achieving our clients’ goals. We are mentors who help to elevate our coworkers. We are never self-interested or egoistic; everything we do is in service to our clients and colleagues’ success.

Our Executive Team

Juan Cardena

Chief Data Architect

A passionate data guru, Juan has extensive experience as a leader in analytics and data infrastructure for a global CRM provider. Taking a highly-structured and thorough approach to all projects makes him a crucial element to any client's success. His ability to pivot and adapt to any data source and curate technology trends ensures that our client benefits from optimal solutions.

Tai Arayasongsak

Head of Key Accounts & Project Management

For the past decade, Tai has been managing major sales accounts for global technology, hospitality, MICE and airline businesses. No matter the industry, she is doggedly committed to finding the best, customized solutions to meet each of our client’s needs. Her interdisciplinary skill-set also includes a keen understanding of international business practices and contemporary data science.

Hector Navarro

Business Development (USA)

Hector has for the last several years worked with leading technology providers to expand their reach. Now with HostQ, Hector brings his dedication to client service and problem resolution skills to help take their business to the next level.

Team Credentials

Join our Hospitality Data Revolution

Entrepreneurial? ✓ Curious about data? ✓ Align with our Guiding Principles? ✓

What are you waiting for? Help us change the world of hospitality data and service by reaching out to us today.

HostQ by the numbers

1 x

ROI

$ 1 m

Bookings

1 m

Guest Profiles

Integrations