Glossary of Hospitality Data Terms
- Real-time data
- Recommendation engine
Data that is created, processed, stored, analysed and visualized within milliseconds. Wouldn’t it be helpful to be able to monitor the operations real time so you can deploy your employees to where the business needs them most.
An algorithm that analyzes a customer’s purchases and actions on an e-commerce site and then uses that data to recommend complementary products. By truly understanding your guests, hospitality businesses can also effectively use recommendation engines to upsell packages, auxillary services (late check-out?) and experiences to drive revenue and guest satisfaction.