Glossary of Hospitality Data Terms
- Search data
- Sentiment analysis
Aggregated data about search terms used over time. How your guests find out about your hotel or resort could be hidden in serach data, have you reviewed yours yet?
The application of statistical functions on comments people make on the web and through social networks to determine how they feel about a product or company. Hospitality businesses have long had access to reviews on multiple platforms and guest satisfaction surveys. Take the guesswork out and let the data tell you how your customers truly feel about your business and the impacts it has on your commercial performance.
Any means of storing data persistently. This also means having the right type of storage facilitites. HostQ can help you figure out the perfect structure and amount you need so you don’t get overcharged for what you don’t use.